Pit stop Q&A

Shipping & delivery

We offer flat rate shipping for AU$9.99 on all orders under AU$60. 
Spend AU$60 or more, and shipping is completely free — no matter where you are. 
Even better? Buy 3 or more mugs and get free shipping + 10% off. (Automatically applied at Checkout)

Each mug is made to order, which takes 2–5 business days. After it ships, you can expect it to arrive within 5–15 business days.

You’ll get a tracking link as soon as your order is on its way.

Yes! We ship to F1 fans almost everywhere. Shipping is free over AU$60, and AU$9.99 flat below that.

Please note that some international orders may incur local customs or import duties. These are determined by your country and are the responsibility of the recipient.

Mug Details & Care

Each mug holds 11 oz (325ml), 3.8″ (9.6 cm) in height, 3.2″ (8.2 cm) in diameter.

Perfect for a race-day coffee, tea, or something stronger for those DNFs.

Yes! All mugs are dishwasher and microwave safe.

They’re built for everyday use. Before, during, or after lights out.

We use high-quality sublimation printing, which means vibrant, durable colors that won’t fade after a few washes.

Returns & Exchanges

Because each mug is custom-made to order, we can’t offer returns for change of mind.

But if your mug arrives damaged or incorrect, we’ll make it right.

Snap a quick photo of the mug and packaging, email us at boxbox@pitstopmugs.com, and we’ll sort it out ASAP.

Designs & Customisation

No (hopefully one day!) — but each design is a reinterpretation, created by a real F1 fan.

We’ve distilled and reimagined iconic helmets into clean artwork that respects the original helmet.

Yes — we’re expanding the grid based on popularity and iconic relevance.

If you have your own personal helmet design, we can turn that into a mug too!

Drop us a DM on Instagram @PitStopMugs or email us your request!

Still Have Questions?

Send us an email at boxbox@pitstopmugs.com or hit us up on Instagram @PitStopMugs if you have any other questions.

We’re always happy to help.